Tess Nesmith
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Administrative Operations | Case & Program Support | Multi-Industry Experience
Actively pursuing full-time opportunities in administrative operations, case support, program support, housing, healthcare administration, nonprofit support, client services, or business operations. I bring a broad professional background, steady organization, accurate documentation, and practical coordination experience across multiple professional settings.
Academic Foundation
Academic Foundation
Human Development
Adult & Gerontology
CSU East Bay | 3.98 GPA
Case & Program Support
Case & Program Support
Coordination
Documentation
Workflow Management
Industries
Industries
Housing
Human Services
Business Support
About Tess
About Tess
2026 Human Development graduate with a concentration in Adult Development and Gerontology, focused on lifespan development, identity formation, attachment, trauma, resilience, and how people cope, adapt, and respond to support during major life transitions. Background in administrative operations, case management support, client services, residential operations, and volunteer work with vulnerable populations.
Experience Across Settings
Experience Across Settings
Administrative Coordination
Records, scheduling, documentation, deadlines, and organized workflows
Housing & Service Environments
Residential operations, real estate, hospitality, and community settings
Case & Program Support
Structured support, reporting, client needs, and confidential information
Adaptable Multi-Industry Experience
Administrative, healthcare, housing, nonprofit, client service, and business support
Education & Credentials
Education & Credentials
B.A. Human Development, Adult Development & Gerontology
California State University, East Bay, 2026
A.A. Social & Behavioral Science
A.A. Fine Arts & Humanities
A.A. Marketing
A.A. Liberal Studies
Leadership Studies Certificate of Specialization
California Real Estate Salesperson License, DRE #02198946
Independent Applied Research
Independent Applied Research
When “No” Becomes “Yes”: The Psychology of Accepting Structured Support
When “No” Becomes “Yes”: The Psychology of Accepting Structured Support
I conducted applied research examining the internal psychological processes that influence an adult’s willingness to accept structured support during periods of significant life instability. The project focused on the turning point where resistance, hesitation, or avoidance may shift into willingness to accept help.
The study considered emotional exhaustion, coping capacity, attachment security and trust, perceived safety and structure, and willingness to accept support. While prior research often emphasizes distress, unmet needs, or reduced coping capacity, my findings suggested that trust and perceived safety may play a stronger role in whether support becomes acceptable.
This work strengthened my interest in outreach effectiveness, housing stability, family support, and program models that recognize the deeper psychological barriers underneath refusal. It also reinforced my interest in support systems that are consistent, trauma-informed, relationally safe, and structured in a way that helps people move from instability toward stability.
Community Involvement
Community Involvement
Mariners Church Vulnerable Families Division
Foster family visitation support, transportation, observation notes, and social services reporting. Site: OC Rescue Mission
The Shea Center for Therapeutic Riding
Support for equestrian therapy sessions serving children, veterans, and individuals with developmental, neurological, physical, or emotional challenges.
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